Book A Pro FAQ

What is Book A Pro?
Book A Pro is a free service to Zion-Benton Public Library cardholders in good standing. Cardholders may make an appointment for individual assistance and instruction on how to use library resources and services.

How can I Book A Pro?
Complete the online form. Reservations require at least three days advance notice and are dependent upon availability of staff. You will be contacted via email or phone with the name and contact information for the staff member who will assist you.

How often can I Book A Pro?
Sessions are limited to two per month.

How can I cancel my Book A Pro reservation?
Email or call the staff member who has been assigned to assist you with your session. A no-show counts as a session.

How long does a Book A Pro session last?
Sessions typically last 30-60 minutes.

Can I bring a friend?
Sessions are limited to two people. Staff members reserve the right to end a session if the patron is not prepared, is distracted, etc.

For more information, please read the library’s Reference Policy.