Enterprise FAQ

Enterprise Catalog | Enterprise My Account | Enterprise FAQ

How do I reset my password?

From “My Account” click on “Forgot my Password” under where you would enter your library card number and password. In the CHANGE PASSWORD box, enter your library card number and click “Submit.” Follow the instructions in the email you receive. If this does not work, you may not have an email address on file. Please contact us or call the Circulation Desk at 847.872.4680, ext. 3, during library hours.

How do I search for electronic items?

Use the dropdown menu to the far left of the search bar (where the default shows Zion-Benton Public Library) to select eBooks & eAudiobooks. Then type a keyword, title, author, or subject in the search bar and click Search.

I keep getting an error message when I try to download an item from Recorded Books OneClickDigital.

Make sure you have a Recorded Books OneClickDigital account set up. You can create one here or by clicking the link at the bottom of the download pop-up window. Make sure you are entering your username and password correctly. The username is case-sensitive. To check your username, log in to Recorded Books OneClickDigital from your browser.

How can I increase the text size in Enterprise?

You can change the text size using the following methods:

  • Change your monitor’s display to a lower resolution.
  • Increase the font and image size as needed by using your browser’s zoom feature. For most browsers CTRL+ will enlarge the text and CTRL- will shrink it.
  • Set an absolute font size in your browser’s options menu.