ZB Library

03/17/15 SPTF Minutes

Zion-Benton Public Library Strategic Planning Task Force
Place: Zion-Benton Public Library, Youth Study Room, 2400 Gabriel Ave., Zion, IL 60099
6:30 p.m. Tuesday, March 17, 2015

Present: Wendy Driver (Chair), Steffi Smith, and Carol Dolin
Absent: George Anderson, Beverly Mull, and Matt St. Cyr

a.  Refine the survey questions

Draft of Survey Questions

1. How often do you visit the library?

  • Frequently
  • Regularly
  • Occasionally
  • Rarely
  • Never (go to question #3)

2. Why do you visit the library? (choose all that apply)

  • Business Research
  • Educational Research
  • Visit with my children
  • Use the computer
  • A quiet place to read or work
  • Check out books
  • Other (please specify)

3. Please answer the following questions with 1=Strongly Disagree and 5=Strongly Agree

  • Materials are available when you want them
  • Materials are easy to find
  • I am familiar with the interlibrary loan program
  • I am familiar with the electronic databases and resources on the website
  • I am satisfied with the hours of the library
  • I would recommend this library to others
  • Other (please specify)

4.  Rate the library from “needs improvement”, “acceptable” to  “very good”.

  • Physical Condition of the Library
  • Size of library compared to other towns
  • Size of library collection
  • Customer service
  • Other (please specify)

5.  If programs or services were taken out into the community, which would you use?

  • Technology Instruction
  • Tax Forms
  • Resume Class
  • Story Time
  •  Book Discussion Groups
  • Other (please specify)

6.  If we took programs out of the library, what sites should we consider?

  • Community Centers
  • Park
  • Schools
  • Apartment Complex
  • Other (please specify)

7. What service(s) or material(s) would you like to see added?

8. What would you do to improve the library?

9.  Would you be interested in participating on a focus group?

Contact information
Name ___________________________
Email ____________________________@___________

b. Determine the avenue for survey distribution

a. Survey Monkey, or similar distribution channel to which the library may already have access (Constant Contact, WordPress plug-in, etc.)

i. Email blast
ii. Link from web page
iii. Social Media
iv. QR Code

1. Newsletter
2. Book marks
3. Posters
4. School eNews

b. Paper Survey

i. Library
ii. Meetings

c. Face-to-Face interview by staff/trustees

i. Library
ii. Schools
iii. Festivals
iv. Community Tables


c. Update full board at March 24 Board Meeting


III. Adjournment
The meeting adjourned at 8:30 pm.


Approved: March 24, 2015


Signed: /s/ George Andersson, President
Attest: /s/ Mary E. Martin, Secretary


Recording Secretary: Wendy  Driver

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