Youth Services Associate I

Title:                          Youth Services Associate I

FLSA STATUS:       Non-exempt, part-time, non-supervisory

Reports to:              Youth Services Coordinator

Schedule:                 16 hours per week, schedule requires 2-3 evenings a week and every other weekend.

Wage:                       The salary range for this position is $15,624.96 to $22,996.48 ($18.78 to $27.64 per hour), depending on qualifications and in accordance with internal equity.

Jobs Supervised:   None – may train and oversee department volunteers; may assist in supervising support functions for shift

Job Summary:        Responsible for providing gracious, friendly, and responsive service to children and families of all ages and skill levels in a highly diverse community. The person in this position is a team player who loves books, movies, music, and people, keeps abreast with technology trends, and enjoys connecting with others who share those interests.

Duties and Responsibilities:

• Creates and maintains a welcoming environment for library users
  • Staffs the Youth Services Desk by being present, answering and routing phone calls, and providing answers as needed through online chat.
  • Greets library visitors as they enter the library or department
  • Moves about the department and provides service at the point of need
  • Monitors patron behavior, handling problems per established procedures and referring to security monitors as necessary
  • Contributes content for the library’s social media, newsletters, posters and other promotional materials
  • Maintains specialized collections as assigned
• Fosters a love of reading through enthusiastic and responsive readers, viewers, listeners advisory
  • Regularly reads for pleasure
  • Demonstrates lifelong learning
  • Keeps current on professional and technical issues and trends
  • Engages library visitors in discussions about books, movies, music, and other information resources
  • Assists department staff in creating and maintaining displays, promotional pieces, and bibliographies for materials in various formats
• Participates on Youth Services Program team by assisting Programmers with planning, promoting, and conducting programs for children and families.
• Assists and instructs individual and groups of patrons in using library resources in a variety of formats
  • Performs effective and efficient reference interviews
  • Demonstrates and assists patrons with a variety of devices and library services
  • Locates and places holds on materials owned by the library or others within the library consortium
  • Places interlibrary loan requests
  • Requests materials for purchase as appropriate
• Facilitates program registration and meeting and study room usage
  • Keeps up with programs and events that are happening in the library
  • Registers patrons for programs and events
  • Assists patrons in reserving meeting and study rooms
  • Reserves meeting and study rooms for staff as needed
• Serves as person-in-charge as assigned
• Staffs the Adult Services Desk as assigned
• Attends and participates in staff, department, and other job-related meetings
• Performs other duties as assigned

Contacts: Patrons, volunteers, other library staff, and peers at other organizations

Working Conditions: Normal office conditions

Physical Demands:

• Requires full range of motion, including standing, sitting, or walking for extended periods
• Requires bending, stooping, and reaching to retrieve library materials
• Must be able to move a two-sided book cart loaded with books and other library materials
• Must have dexterity and eye-hand coordination to move materials or operate automated equipment
• Must be able to lift boxes of books, paper, or other items weighing up to 40 lbs

 Education, Experience, and Skills Required for Entry Into the Job:

• Bachelor’s Degree or combination of education and experience
• Demonstrated experience working with children and young adults outside of the family
• Previous library experience desired.
• Knowledge and passion of children’s literature, technology and topics of interest
• Ability to work with frequent interruptions
• Comfort with a variety of computers, electronic devices, and online services and applications
• Ability to work with patrons of all skill levels and ages
• Ability to represent the library at professional and community events
• Spanish language skills desired.

Special Requirements:

• Access to reliable transportation to work at the library and offsite as needed
• Schedule includes evenings and weekends

  General Requirements for all library employees:

• Commitment to providing uniformly gracious and friendly service to all people
• Ability to establish and maintain harmonious working relationships
• Commitment to the library’s mission and goals
• Ability to read, write, and speak English
• Ability to give and receive instructions in English
• Alpha-numeric recognition skill
• Ability to exercise good judgment
• Ability to use basic office equipment: telephone, fax, email
• Ability to work independently
• Ability to contribute to a team
• Honest, punctual, accurate, able to maintain confidentiality
• Ability to pass a criminal background check

This is a part-time position, 16 hours per week with pro-rated personal time. Schedule requires day, evening and weekend hours. Starting pay range: $15,624.96 to $22,996.48 annually or $18.78 to $27.64/hour, depending on qualifications and in accordance with internal equity.

To Apply: email cover letter, resume, and online application to Amy Andresen, Youth Services Coordinator at aandresen@zblibrary.org. The position will be open until filled.

Zion-Benton Public Library District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees